This article will give you a broad overview of the steps you need to follow when setting up your Comcast account. Setting up your Comcast email address with an email program is a piece of cake, as long as you know the server settings for your account. Message Edited by Bellevueite on 01-22-2010 02:28 PMĪnd it worked for me since I do use Avast.An email program is useful software that allows you to manage multiple email accounts using the same platform. Anyone see a problem with disableing outgoing scanning? I don't know how I can configure the antivirus to be more selective in it's functions while the sending is taking place. I reactivated virus protection, but disabled the scanning of outgoing messages. I disabled my virus protection (Avast home free edition) and I could send mail. UPDATE: Following an online troubleshooting guide, think I finally found it. I use Avast Antivirus and I am using my standard windows security settings. Contact your mail server administrator or Internet service provider (ISP) for additional assistance.Īnyone got ideas? Setting up another account seems ridiculous. Send test e-mail message: Your server does not support the connection encryption type you have specified. But when I send a test message, I get this error. I doublechecked all my settings with the online tutorials and everything is right. I recieve ok, but sent messages just end up staying in my outbox. Yesterday (Jan 21 2010) my outlook 2007 stopped sending messages on my accounts. The last entry by a user named Bellevueite who posted this: Sounded pretty much like a run-around answer so I went to the Qwest forums and found the answer to my problem in this discussion: To speak with the MSN Partners group you will need to call our support line by dialing (888) 777-9569.Īdvise the agent that you have been directed by the "Assistance Queue" to call in to be transferred to MSN Partners. Speak with customers if passed to them by us. MSN does not have a direct number for customers to call as they will only For theĪdvanced assistance you require you will need to speak with MSN directly. This level of support is responsible for basic installation of the product. Qwest provides basic Tier one support for the MSN product. Incompatibilities are not something that Qwest has any control over or the ability to correct as we do not have any access to MSN/Microsoft software Issues that arise with their software due to updates or computer Only promote the use of MSN products on your DSL service on behalf of MSN/Microsoft. Unfortunately Qwest does not manage or maintain the products offered through MSN as we I understand you have been having issues with MSN software. Below is the reply I received from Qwest when I asked them what was causing the "problem": What I have found is that if I have email scanning on my outbound mail I get that error but if I turn that option off then sending mail will work.
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